Mystic are offering a free of charge upgrade replacement steel hook of the Stealth Bar Kite. If you own an SS2020 generation 1 Stealth bar – read on… this press release just in:
Mystic Press Release – 9th June 2021
We take the durability and lifespan of our products very seriously, and therefore we are offering a free of charge upgrade replacement steel hook of our SS2020 model 35009.190135 Stealth Bar Kite, delivered in the market from May 2019.
What the issue is:
Through our continual quality assurance process, we have become aware of a material issue affecting our first version of the Stealth bar with kite hook. We have seen inconsistent steel quality on this steel hook and will do a precautionary upgrade because we cannot guarantee the lifespan of this bar to be up to our standards.
We have begun a precautionary replacement programme for all Generation 1 hooks on the market.
What products are affected:
We would like to recommend our customers to update our SS2020 model 35009.190135 Stealth Bar Kite – Generation 1 with a new free of charge Generation 2 replacement hook.
Please be assured that no other versions of the Stealth bar are affected; not affected: windsurf / freeride / surf models.
What you need to do now:
– Please check this video: how to recognize Generation 1 and replace your hook with Generation 2?
– Ask for a free replacement hook Generation 2 hook at the shop where you acquired the spreader bar. Please check our dealer locator: www.mysticboarding.com/dealers
– Check the manual how to replace your hook.
– You can replace your Stealth hook at any Mystic retailer.
– Replacement is preferred to be done by the store staff.
– If you need extra assistance or are not close to your dealers, please feel free to email: mysticboarding@northasg.com
For more details, visit the Mystic website – www.mysticboarding.com/news/stealth-bar/stealth-bar-kite-hook-replacement